Capabilities

SaaS implementation partner and services

SaaS and platform implementation delivered as a proper programme, covering data, integration, operating model and adoption, not just configuration.

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PEF Consulting Partners is an independent, senior led SaaS implementation consultancy. Our leadership has delivered SaaS and Microsoft Dynamics 365 programmes at the largest scale, including a global ERP and D365 estate for BP spanning five continents, and we sell no software or licences, so our advice is shaped only by what will work for you.

Software as a service was supposed to make implementation simple. In practice the software is the easy part. The difficulty sits in integration, data, process redesign and getting people to actually use the thing you have bought. We help organisations implement SaaS platforms so that the value in the business case turns up in the numbers.

Where we help

Platform selection

Independent evaluation against your requirements, your integration landscape and your compliance obligations. We look hard at total cost over five years rather than the first year subscription, because that is where SaaS business cases usually come apart.

Integration and data

Modern estates are rarely one platform. We design the integration approach, define the data model and ownership, and manage migration from legacy systems. This is where most SaaS programmes overrun, so it is where we concentrate.

Process redesign

SaaS platforms come with opinions about how work should be done. Adopting standard process where you can, and configuring only where there is genuine commercial reason, is the single biggest determinant of long term cost. We help you draw that line and hold it.

Adoption and value realisation

A platform nobody uses is a subscription, not a system. We build adoption into delivery from the start, and we measure benefits after go live so that the business case is closed out honestly rather than quietly forgotten.

Platforms we work with

Our consultants have delivered implementations across finance, HR, service management, CRM and asset management platforms, including Workday, NetSuite, Salesforce, ServiceNow, Microsoft Dynamics 365 and Oracle Fusion. We are platform independent and take no vendor commission.

What you get

Frequently asked questions

How is a SaaS implementation different from a traditional ERP project?

The infrastructure and upgrade burden largely disappears, which shortens some phases considerably. What does not change is data migration, integration and change management. Those three account for most of the effort and most of the risk.

Should we configure the platform to match our current processes?

Usually not. Heavy configuration is what turns a low cost subscription into an expensive system that is painful to upgrade. We help you identify the small number of processes that are genuinely a source of competitive advantage and standardise everything else.

How do you measure whether the implementation succeeded?

Against the KPIs agreed before we start, measured after go live. Adoption rates, process cycle times, cost to serve and the specific benefits named in the business case.

What does a SaaS implementation partner do?

It plans and leads the move onto a SaaS platform: requirements, configuration, data migration, integration, testing and adoption, while keeping the vendor’s standard product intact so upgrades stay painless. An independent partner does that without a stake in which platform you choose.

Do your SaaS implementation services cover any platform?

Yes. We are independent of the vendors, so our SaaS implementation services cover ERP, CRM and finance platforms, and we will tell you plainly if a platform is the wrong fit.

Talk to us

Tell us what you are trying to implement and we will tell you honestly what it will take. Get in touch.

FROM DECISION TO VALUEThe route we take a system through01CaseCase and options02SelectIndependent selection03DesignDesign to the case04BuildControlled build05TestTest to evidence06Go liveCutover and hypercare07BenefitsTracked and bankedNo software to sellSenior led at every stepAssured by people who have done it

Implementing a new platform?

We treat a SaaS implementation as a full programme so it delivers value, not just a login. Senior people, honest advice, no pyramid.

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Platform independent

Independent across every major platform.

No reseller commissions and no vendor loyalties. We advise on and deliver the platform that is right for you, then make it work.

Microsoft Dynamics 365SAPOracleNetSuiteSageKraken100% independent