Track record

Proof, not promises

A selection of the programmes our leadership has delivered, recovered and assured, at the largest scale and under the closest scrutiny, across energy, infrastructure and the regulated markets around them.

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£13bn
Largest programme delivered
5
Continents delivered across
£25m+
Saved on a single programme, savings on every project
900+
Contractors led in a single global PMO
The evidence

A small firm competes on evidence.

Each of these is a real programme our leadership led or recovered, from the largest separation in National Grid's history to the first water utility migration onto Kraken. Where we can share a hard number we do, and where a client relationship means we cannot, the scale and the outcome still speak for themselves.

The complete record

Christopher Fagan: full delivery track record

The complete twenty year record, every programme from the £9bn NESO separation to the £120m first water Kraken migration, in one place.

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£9bn separation

Separating NESO from National Grid

Programme Director for the largest separation in National Grid's history, standing up NESO as an organisation in its own right.

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Multi-country recovery

Recovering the BP Pulse charging rollout

Taking control of a stalled, multi country electric vehicle charging programme and handing back a stable, governed operation.

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11,000+ people · £19m/qtr

Building a global centre of excellence at Shell

Centralising more than eleven thousand people into a centre of excellence and taking nineteen million pounds out of quarterly cost.

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£52m value

Unlocking £52m in ESG value for a manufacturer

Turning tightening ESG requirements and customer pressure into protected revenue, lower cost and a stronger competitive position.

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20m+ households

A government energy support scheme with Ofgem

Compliance and enforcement lead on a multi billion pound scheme supporting more than twenty million households.

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~9m customers

Transforming the E.ON prepayment and Kraken estate

Driving root cause problems out of a prepayment portfolio serving around nine million customers.

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First of its kind

The first water utility migration onto Kraken

Leading the first ever migration of a water utility onto Kraken, delivered for the infrastructure investor Ancala.

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Tens of millions of meters

Smart metering delivery at national scale

Directing the IT infrastructure behind the communication of tens of millions of smart meters.

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1bn+ comms/day

Nationwide telecoms for smart metering with Vodafone

Implementing the nationwide telecoms that carry over a billion smart meter communications every day.

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Agentic AI

Building OptiFlow: agentic AI, shipped

An agentic AI platform our founder conceived, engineered and launched, now live with paying customers.

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HOW WE WORKA controlled path from goal to benefit1UnderstandYour goals, systems and risks2ShapeThe approach and business case3MobiliseThe team and operating model4DeliverControlled, governed delivery5AssureIndependent quality and control6RealiseStabilised, savings secured
The record

Confidence you can measure.

These are not references we hope hold up. They are programmes led at national scale, under regulatory scrutiny, with the numbers to show for them. When you bring us a problem, this is the standard of delivery behind the advice.

£13bnThe largest single programme delivered by our leadership.
5Continents across which those programmes have been delivered.
£25m+Saved on a single programme, with savings realised on every project.
900+Contractors led inside a single global programme office.

Facing a challenge like these?

If you are standing up, recovering or assuring a programme at scale, we should talk. Bring us the problem and we will show you how we would approach it.

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