Insights
Ask anyone who has delivered an ERP programme what nearly derailed it and the answer is usually data. It is the most reliable predictor of whether a go live succeeds and the most consistently underestimated workstream on the plan. Here is what goes wrong, why it hides until late, and how to stay ahead of it.
By Christopher Fagan
Data migration sounds like a technical task to be done near the end: extract from the old system, load into the new one. That framing is the root of the problem. Migration is not a technical task, it is a business one, because only the business can say what the data means, which records matter, and whether a migrated record is correct.
Years of workarounds, duplicates, missing fields and local conventions live in the old system. Everyone knows it is imperfect. Almost nobody knows how imperfect until they try to move it, by which point the timeline assumed clean data.
When migration reveals problems, the question is who decides how to fix them, and often the answer is nobody. Data ownership that was never established becomes a bottleneck exactly when speed matters.
Programmes report data as on track having loaded a sample. The problems, performance, reconciliation, edge cases, only appear at full volume, and if the first full load happens near go live, there is no time to react.
Proving that what arrived in the new system matches what left the old one, to the satisfaction of finance and audit, is real work. Left late, it becomes the thing standing between you and a go live nobody can sign off.
If you want to know whether your programme’s data workstream is really on track, ask two questions. How many full volume trial loads are planned, and how many have happened. And has the business formally rejected a set of migrated records yet. If the honest answers are “not enough” and “no”, the data workstream has not truly started, whatever the status report says.
We help programmes get data under control before it becomes the thing that stops go live. See ERP implementation consulting and programme recovery, or get in touch.
If any of this is live for you right now, the senior people who wrote it are the people you would work with.