Gentrack and Junifer

Gentrack and Junifer Migration and Assurance

Gentrack, and its Junifer billing product, runs a large share of the UK energy and water market, and the migration onto or off it is where the risk sits. We give utilities independent, client side help to plan, run, assure or recover a Gentrack or Junifer programme.

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£13bnlargest programme led
19 yrsmajor systems delivery
5continents delivered across
Independentof every platform vendor
The platform

About Gentrack and Junifer, and who runs it

Gentrack is the utility and billing software group that acquired the UK energy platform Junifer, and it runs billing and customer systems for energy and water providers across the UK, Australia and New Zealand, from challenger retailers to a Big Six supplier. Whether you are migrating onto Gentrack, consolidating onto it, or moving off it to another platform, the migration discipline is the same.

THE PEF APPROACHAssurance and control at every stage1AssessIndependent readiness and risk review2SafeguardCommercial and contractual protection3MobiliseThe right operating model and team4DeliverControlled, closely governed delivery5AssureIntegrity proven before go live6RealiseStabilised, with benefits secured
Two ways to work with us

Not just migration: assurance or full integration

We do more than migrations. On Gentrack and Junifer we work in two parts, and you can take either or both.

Part A: assurance

Independent assurance alongside Gentrack and Junifer and your systems integrator: readiness before you commit, the plan and contract tested, stage gates and go live assured, and data and billing reconciled, with an honest view for your board at every step.

Part B: full integration

We take on the full integration: programme leadership, integrating Gentrack and Junifer with your surrounding systems and industry processes, data migration, testing, cutover and hypercare, delivered by our own practitioners alongside your team.

Or both, in sequence

Many clients start with assurance and ask us to take on the integration once they have seen how we work. The same people carry the knowledge from one part to the next.

Track record

What we have delivered

Delivered the Oracle to SAP S/4HANA migration on the National Grid separation, more than 22 million assets.
Led the first ever migration of a water utility onto Kraken, recovering a programme twelve months behind.
Recovered a billing imbalance of more than £160 million that emerged after a platform migration.
Delivered a UK utility migration 65 days ahead of plan and to budget.
Delivered pretty much every major finance and billing system over 19 years: SAP, Oracle, Microsoft Dynamics, NetSuite and more.
Why PEF

Independent of Gentrack, on your side

We are not tied to Gentrack or to any rival platform, so we can tell you honestly whether it is the right destination and then hold the programme to a standard. Our record is in the hardest migrations in the sector: the first water utility onto Kraken, a £160 million billing imbalance recovered, and a UK utility delivered 65 days early. That discipline applies to a Gentrack or Junifer migration just as it does anywhere else.

FAQ

Questions we are asked

Can you move us off Junifer or Gentrack onto another platform?

Yes. We run the selection independently, then plan and deliver the migration, including the data and a rehearsed cutover, whichever platform you move to.

Do you know the UK energy and water market?

Yes. Our people have delivered across energy retail, water and the systems they run on, which is where Gentrack and Junifer are most heavily used.

Are you tied to any platform vendor?

No. We are completely independent, with no reseller agreements and no commissions. Our only interest is the platform that fits you and a migration that lands cleanly.

Can you recover a migration that is already in trouble?

Yes. We come in to assure, stabilise or recover a programme already under way, reasserting client side control and a safe path to go live.

Who actually does the work?

Senior people who have led and recovered platform migrations at national scale, backed by a bench of specialists.

Planning a Gentrack or Junifer migration?

Talk to someone who has led it before, independently and on the client side.

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