Portugal

Independent Kraken Migration and Assurance in Portugal

Kraken is live in Portugal, and the migration onto it is where the risk sits. We give Portuguese energy retailers independent, client side help to plan, run, assure or recover a Kraken migration.

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£249mKraken programmes delivered
Firstwater utility onto Kraken
5Kraken practitioners on the bench
19 yrsmajor systems delivery
The market

Kraken in Portugal

Kraken is established in Portugal through Plenitude, Eni's retail business, which runs around two million customers on the platform across several European countries including Portugal. As more retailers adopt it, the hard part is migrating live customer and billing data cleanly and changing the operating model to match. The discipline is the same across every sector Kraken serves and every market it enters.

THE PEF APPROACHAssurance and control at every stage1AssessIndependent readiness and risk review2SafeguardCommercial and contractual protection3MobiliseThe right operating model and team4DeliverControlled, closely governed delivery5AssureIntegrity proven before go live6RealiseStabilised, with benefits secured
Two ways to work with us

Two parts: independent assurance and full integration

We are known for Kraken migrations in Portugal, but they are only one part of the picture. Clients use us in two ways.

Part A: assurance

Independent eyes on the programme: readiness reviews, plan and supplier challenge, stage gate and go live assurance, and reconciliation of data and billing so your board knows where it really stands.

Part B: full integration

End to end delivery: we lead the programme and the full integration of Kraken with your wider estate and industry processes, including data migration, testing, cutover and hypercare.

Or both

Begin with assurance and move to full integration when you are ready, with the same practitioners throughout.

Track record

What we have already done on Kraken

Led the first ever migration of a water utility onto Kraken, recovering a programme twelve months behind.
Recovered a billing imbalance of more than £160 million that emerged after a Kraken migration for a major energy supplier.
Delivered a UK utility onto Kraken 65 days ahead of plan and to budget.
Delivered a major telecoms operator onto Kraken, so our experience spans energy, water and telecoms.
A bench of five Kraken practitioners, more than £249 million of Kraken programmes delivered in total.
Why independent

Why a client side adviser matters

A Kraken migration almost always involves the platform provider and a large integrator, each with their own interests. That is exactly when a supplier benefits from an adviser working for it alone, holding the plan, the data and the cutover to a standard. Start with a free migration readiness check.

FAQ

Questions we are asked

Do you work in Portugal?

Yes. We support Kraken migrations worldwide, including across Portugal and continental Europe. The discipline does not change with the market: data first, a rehearsed cutover and a reconciliation everyone trusts.

Are you a Kraken or Octopus partner?

No. We are independent and work for you, not for the platform. Our only interest is your migration landing well.

Can you recover a Kraken migration that is already in trouble?

Yes. We come in to assure, stabilise or recover a migration already under way, reasserting client side control and a safe, controlled path.

Who actually does the work?

Senior people who have led and recovered the largest migrations onto Kraken, backed by a bench of five Kraken practitioners.

Planning or recovering a Kraken migration in Portugal?

Talk to someone who has led it before, independently and on the client side.

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