Sector guide

ERP for professional services firms: projects, time and utilisation

Consultancies, engineering firms, agencies and other professional services businesses sell time and expertise. Their ERP has to connect people, projects, billing and finance. This guide explains what matters and which products to consider.

By Christopher Fagan, Managing Partner, PEF Consulting Partners

Capabilities that matter

Products to consider

Product Suits
Unit4 ERP Mid to large people centred organisations, including public sector and not for profit
Workday Larger firms wanting finance and HR on one platform
NetSuite with project modules Growing firms with several entities
Sage Intacct with projects and time Finance led firms that want strong project accounting
Business Central with project extensions Microsoft centred small and mid sized firms
Professional services automation tools Firms that want specialist resource planning integrated with their finance system

Measures that matter

Utilisation, realisation, average daily rate, work in progress days, lock up and project margin. The right ERP reports these without spreadsheets, and the implementation should be judged on whether it does.

Mistakes to avoid

Related reading: best ERP software for UK businesses, order to cash explained, NetSuite vs Sage Intacct, finance transformation.

Common questions

What is professional services ERP?

ERP built around projects and people, combining project accounting, time and expenses, resource management, billing and finance in one system.

What is the difference between PSA and ERP?

Professional services automation focuses on projects, resources and time. ERP covers finance and the wider business. Many firms integrate a PSA tool with a finance system; others use an ERP with strong project modules.

Which ERP is best for consultancies?

Unit4, Workday, NetSuite, Sage Intacct and Business Central are common choices. The best fit depends on size, the number of entities and how complex your billing is.

How does ERP improve utilisation?

By showing availability and forecast demand in one place, so resourcing decisions rest on data, and by making time capture quick enough that people actually do it.

We help professional services firms choose and implement ERP that gives partners and finance the same view of projects and people.

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