Industries
Telecoms brings heavy capital programmes, complex operational systems and relentless margin pressure together, and change tends to happen exactly where all three collide.
PEF Consulting Partners works in telecoms where networks meet the energy system, including delivery experience with Vodafone on smart metering communications. We understand both the BSS and OSS estate and the regulated energy market it increasingly serves.
We work with operators and infrastructure providers on the programmes where capital intensity, operational complexity and margin pressure meet, including work with Vodafone. These are programmes that touch every customer and cannot easily be undone, so the outcome is decided by the planning, the data and the cutover rather than the technology choice.
Independent, client side help to plan, run, assure or recover a migration onto Kraken, now licensing into broadband and telecoms. Learn more →
Billing, charging, order management, provisioning and assurance platforms. Programmes that touch every customer and cannot be rolled back easily, which makes cutover planning and data migration the areas that decide the outcome.
Independent assurance on major build and upgrade programmes, reporting honestly to the sponsor and the board rather than to the programme that commissioned the work.
Understanding the true cost of serving each product, channel and customer segment, and acting on it. See strategy and customer.
Journey design connected to the systems and operational change actually required to deliver it, not a set of principles that never reach the customer.
Independent support for operators replacing billing, charging, ordering and provisioning systems without disrupting customers.
A plain guide to the two halves of a telecoms systems estate, and where transformation programmes usually go wrong.
The programmes below are drawn from energy and infrastructure, but the disciplines they prove, platform migration, recovery and assurance at national scale, are precisely those a telecoms transformation demands.
From a BSS or OSS migration to independent assurance on a capital programme, we bring senior people who have delivered change at national scale. Honest advice, and no pyramid to pay for.